We do not predict the future. We create it. Together.
Driving Real Impact through Untapped Potential
Our mission is to elevate your service delivery and operational efficiency with intelligent automation and innovative, scalable solutions, empowering you to work smarter, and unlock maximum value across your business.
Never compromise.
We believe you shouldn't have to choose between quality and affordability. With us, you get both.
Experience. Expertise. Excellence.
This is MiraiQ promise to you
Combining Experience and Expertise to Deliver Intelligent IT Operations
With over 15 years of enterprise service management experience, we design processes and craft tooling from the ground up, continuously elevating service operations management. We are here to foster your success, supporting companies with employees from under 100 to tens of thousands of employees.
Our team of BMC-certified engineers accelerate the deployment of top-tier solutions - generative Al, Observability & AIOps, automation, cloud-native architectures, and containerized micro-services. Harnessing all the above as well as modern low-code/no-code platforms, we redefine application development/management/support and propel technology adoption, delivering secure, scalable systems that power seamless business transformation.
Are You Facing These IT Challenges?
Are your applications costing more to run than they’re worth?
Are you locked into legacy platforms that can’t keep pace with business demand?
Or maybe, do you lack real-time visibility into performance metrics, SLAs, and user satisfaction?
Is your team stretched too thin, juggling tickets, platform upkeep, and process bottlenecks?
We Can Help
We can address all these and more. Worry-free, intelligent operations, with high-impact business outcomes.
Partnering to Drive Your Next Transformation Leap
Professional Services:
- Consultancy technical expertise
- Project management
- Process development and improvement
Managed Services:
- Platform and process support
AI expertise that fuels and accelerates your digital transformation journey
With our mindset always set on innovation mode, we can enable you to work faster & smarter by bringing on the table game-changing solutions.
Our solutions optimize your operations, enhance customer experience, and drive growth.
We achieve all this by putting AI at the core of all we do.
We’re the powerhouse of AI expertise that fuels and accelerates your digital transformation journey.
How we work
Strengthening Your Today for a Future-proof Tomorrow
We begin with an in-depth review of your current workflows to pinpoint exactly where we can reinforce your implementations and accelerate your service transformation. Together, we identify the areas where we can add the most value and deliver measurable impact. We focus on integrating, automating, and innovating, whether that’s through your existing tools, or the right partner technologies.
1. Define Processes/Services
2. Design & Tailor Solutions
3. Implement & Deploy
4. Validate & Optimize
5. Maintain & Support
6. Train & Handover
7. Continuous Maturity
The Impact We Create
We equip you for success in the Digital Era by transforming your IT ecosystem into a strategic engine of growth, efficiency, and innovation.
Efficiency & Savings
Streamlined, end-to-end operations powered by Al and intelligent automation. Optimized IT spend across applications, services, and infrastructure.
Growth & Agility
Streamlined, end-to-end operations powered by Al and intelligent automation. Optimized IT spend across applications, services, and infrastructure.
Enhanced User Experience & Business Insights
Enhanced employee and user experiences through intuitive, self-service tools. Real-time visibility and analytics for data-driven decision-making.
Security & Compliance
Strong security and governance embedded in every solution. Ongoing compliance management to protect your reputation and data integrity.
Quantifiable Business Value
We don't just deliver professional services, we craft meaningful experiences for end users and employees alike.
Automated Asset Discovery
Our client’s IT team was drowning in spreadsheets. Our mission was to introduce a cloud-native platform that became the customer’s single source of truth.
Gen Al-Powered Support"
Problems that once required back-and-forth now resolve in a single conversational exchange.
Evolving IT Operations with AIOps
By implementing AI/ML capabilities, we enabled intelligent ticketing, reduced ticket volume, and decreased event noise by 85%.
Over 78% of Requests Automated
Today more than 78% of service requests… run end-to-end without human intervention. Requests close faster, manual touch points and the chance for human error drop dramatically.